We allow the return of unworn merchandise (tags still attached) up to 14 days after the purchase date. After 14 days, all sales are considered final.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
Please note that all jewelry, undergarments, bodysuits, and sales items are considered final sale at the time of purchase. These items are not eligible for a return.
To start your return process, please fill out our contact form for returns to be considered. Scroll to the bottom of the homepage, then click "contact" from the “links” menu. Fill out the form with your info, and in the comment section, type the word "Return", your order #, and the reason you would like to return the item. Click submit. We will receive your email, and get back to you as soon as possible.
Online returns should be mailed to:
Maddie's Closet Boutique, 214 Green Winged Teal Dr. , Beaufort, South Carolina 29907
You must include the packing slip with your return. The packing slip is included in the bag along with your order items.
Once your return is inspected/processed, we will issue your return of the full amount. The card used at the time of purchase will be credited. Please allow 3-5 business days for us to process and issue your return and refund payment.